Shipping policy
Shipping Policy
Last Updated: October 2026
Thank you for shopping with us. Please review our shipping policy before placing your order.
Order Processing
Orders are typically processed within 3–7 business days after your order is placed. Processing times may vary depending on product availability, order volume, and whether an item is a preorder.
Once your order has been processed and shipped, you will receive a confirmation email or text message containing your tracking information.
Preorders
Some items available on our website may be offered as preorders. Preorder items are not immediately available for shipment and may require additional time to be produced or received.
Preorder items may take several weeks to ship, depending on production and supplier timelines. The estimated shipping timeframe listed on the product page at the time of purchase should be used as a general estimate.
If your order contains both in-stock and preorder items, your entire order may ship together once the preorder item becomes available unless otherwise stated.
Shipping Delays
While we work hard to ship orders as quickly as possible, delays may occur due to:
- Preorder production timelines
- High order volume
- Manufacturing delays
- Carrier delays
- Holidays and weekends
- Weather or other circumstances outside of our control
We appreciate your patience and understanding if your order takes longer than expected.
Tracking
Once your order has shipped, tracking information will be sent to the email address or phone number provided at checkout. Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.
Incorrect Shipping Information
Customers are responsible for providing an accurate shipping address at checkout. If an incorrect address is provided and the package is returned to us, additional shipping costs may be required to resend the order.
Questions
If you have questions regarding your order or shipping status, please contact us through our customer support channels with your order number so we can assist you.
By placing an order with our store, you acknowledge and agree to the shipping terms outlined above.